Holey Cream – Hell’s Kitchen, Manhattan – November 25, 2016
I’ve had ice cream sandwiches made with cookies. I’ve had them made with macarons. But, a donut ice cream sandwich was something I had to try. After seeing Holey Cream (http://holeycreamnyc.com, 2016) make them on Cooking Channel’s Unique Sweets (http://www.cookingchanneltv.com/shows/unique-sweets.html, 2016), I made my way there to get one of these treats.
The donut ice cream sandwiches are made-to-order. You choose up to two flavors of ice cream, the icing flavor for the donut (I was offered vanilla or chocolate), and toppings for the donut. I selected the seasonal pumpkin ice cream, vanilla ice cream, rainbow sprinkles, and crushed peanut butter cups.
The pumpkin ice cream was much more subtle than other pumpkin ice creams I have tried. The warming pumpkin spice flavors of cinnamon and nutmeg were present, but they were not overbearing.
The donut was fluffy and airy. It was almost more of a sweetened bread than a donut. This was fine by me since this was a lot to eat, and a deeply fried, dense donut could make it too heavy.
Having said that, I found this dessert to be underwhelming. I was hoping that the dessert would knock my socks off, and unfortunately, it did not. While it was decent, I would not go out of my way to have this again.
Accessibility Rating for Holey Cream
I used my wheelchair to visit Holey Cream
- Entryway – 2: There is one door that my wheelchair was just able to fit through. The transition from outside to inside is very bumpy. The threshold is not flush with the sidewalk, and I had to make a few attempts before my wheelchair was able to get over it. Just inside the door is a garbage can. This made entering and exiting even more difficult. There are no stairs.
- Bathroom: There is no bathroom available for customers to use.
- Walkways/Space – 2: The front third has metal stools for customers. I sat in this small area to eat my donut ice cream sandwich. The ledge where others could eat while seated on the stools was too tall for me to use. The rest of the shop consists of an aisle along the display cases. The display cases are quite tall, but fortunately there is a break in the middle of them where customers can order, pay, and pick up their food. This counter is an appropriate height for those who use wheelchairs or scooters. There is no room along this aisle to turn, so after I ordered and got my food I had to back up to the seating area. The space is brightly lit, and it was quiet when I was there.
Video Description: Interior of Holey Cream in Hell’s Kitchen, Manhattan on November 25, 2016. Along length of wall on the left is a cartoon-style landscape mural in bright colors. Rear wall is purple. Along the right for 2/3 of the store’s length is the counter with tall glass cases with ice cream, donuts, brownies, and cupcakes inside. The front third of the store has some square metal stools, and some people are sitting on them and eating.
- Staff – 1: The staff member who was working at the time I was there did not offer me any assistance. He did not even offer me a spoon after he handed me my food. He just walked away, and I had to ask him for one. Considering that the donut ice cream sandwiches are messy, one would think staff would at least offer spoons to customers, but this did not happen for me.
- Braille Menus: They do not have Braille menus.